Privacy Policy

Effective date: July 14, 2024

Reel-to-Reel Tech operates the https://reeltoreeltech.com website (“the website”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use the website and the choices you have associated with that data. We use your data to provide and improve the website. By using the website, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve the website for you.

Personal Data

While using the website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on the website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Reel-to-Reel Tech may use the collected data for various purposes:

  • To provide and maintain the website
  • To notify you about changes to the website
  • To allow you to participate in interactive features of the website when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the website
  • To monitor the usage of the website
  • To detect, prevent and address technical issues

WooCommerce and PayPal Integration

We utilize WooCommerce, a WordPress plugin, for our online store. WooCommerce integrates with PayPal to securely process payments. When you make a purchase on our website, your payment information is securely transmitted to PayPal for transaction processing.

Data Collected by WooCommerce

When you place an order through our website, WooCommerce collects the following information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details and history

No Credit Card Data Collected or Stored

Please note that no credit card data is collected or stored on our servers. All payment transactions are processed directly through PayPal. Your payment information is handled securely by PayPal in accordance with their Privacy Policy.

Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Reel-to-Reel Tech will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Reel-to-Reel Tech may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Reel-to-Reel Tech
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but please understand that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate the website (“Service Providers”), to provide the website on our behalf, to perform website-related services or to assist us in analyzing how the website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

The website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Product Enquiries and other form submissions

When you submit a contact form or make a product enquiry on the website, the information you provide is emailed to Reel To Reel Tech and may be stored in the website database for the purposes of backup and analysis. User information is regularly purged from the database and you may order any specific personal information removed at any time by contacting the site administrator with your request.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@reeltoreeltech.com